Unlocking conversational accuracy: Exploring evaluation techniques in the season finale of In a GenAI Minute!
In our final season episode, we delve into the crucial topic of conversation evaluation. Led by Roy Sgan-Cohen, Head of the Amdocs Platform Business Unit, we explore the significance of evaluating conversations generated by Large Language Models (LLMs) to ensure effectiveness and accuracy.
"This is how Amdocs amAIz’s unique conversation evaluation monitors performance to increase the accuracy of prompting inferencing."